Sales Skills

CPD Units: 3
The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

It will cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting.

You will learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids.

We will also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions.

We will take a look at negotiation. We will highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.

Course Duration

120 minutes (this is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Course Structure

Module NumberModule NamePass Required
1Basic Rules for Sales People70%
2Cold Calling70%
3Face-to-Face Meetings70%
4Rapport Building70%
5Sales Presentations70%
6Results Selling70%
7Handling Negotiations70%
8Dealing With Objections70%
9Closing the Sale70%

Recommended system requirements

Browser: Up to date web browser
Video: Up to date video drivers
Memory: 1Gb+ RAM
Download Speed:Broadband (3Mb+)

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